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Otto Kaiser Patient Portal
OKMH has partnered with MyCareCorner (MCC) patient portal to bring a new service to our community and patients.

MCC Support Hotline Service (NOW AVAILABLE)
Hotline Number - 855-478-8101
8AM - 5PM Central Time (Service is closed on all MCC holidays. Calls outside of business hours and on holidays will go to voicemail and be returned the next business day.)

The support hotline should be your patients' first call for issues like:
• Password resets
• MyCareCorner account deletion
• Help connecting to third-party apps and health devices
• Sharing records
• Managing accounts
• Accepting/troubleshooting MyCareCorner invitations
• General bill payment questions (rerouted to TruBridge billing company)
• MyCareCorner desktop and mobile app navigation
**Hotline WILL NOT answer clinical questions or questions about specific health conerns***

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This is a picture of a nurse wearing green scrubs smiling at a female patient while having her hand rest on the patient shoulders
Feedback

You matter to us and we want you to be as happy and comfortable as possible while being in our care. If you have any feedback for us, we want to hear about it. You can call us at 830.583.3401, email us at feedback@okmh.org or write us at our Facebook page, facebook.com/ottokaisermemorial.

Thank you!